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Making sales and negotiating is based upon the same principles as playing a game of pool. Both require more strategy than you may realise.

Is it the delivery or is it that we just don’t like hearing about our short-comings? You’ve been there, I know you have. You complain about the food in the restaurant, only to be punished with [...]

According to a recent report by the ABS, $12,558 (or 14%) is the average amount that men are paid more than women per year. In the financial and insurance services industry, that gap is as much [...]