If there’s one thing I expect when people are selling to me, it’s that they will follow me up. Follow up is a necessary part of converting business. The research shows that 80% of new [...]
These common misconceptions can make a difference between sales success and epic sales failure.
Making sales and negotiating is based upon the same principles as playing a game of pool. Both require more strategy than you may realise.
So many of us avoid difficult or confronting conversations. Here's what can happen if you continue down that path.
Do customers ever challenge you on price or do they shop you around? What if I told you, you don't ever have to discount?...
Entering into a high-stake conversation is risky if you aren't planned and prepared. Learn how to strategise your conversations to ensure the right outcome.
I recently coached someone who was in a predicament at work. Here's how it panned out after applying some negotiation strategies.
We do it at work, and with our partners too. Someone points out something we haven’t done so great and most often our first reaction is that we get defensive. Is it the delivery or is it that we [...]
No athlete can make it to the top without a coach. Why do business people think they can do it on their own?
Workplace bullying is rife and comes in all shapes and forms. Here are 4 tips to negotiate and navigate a bullying situation.