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When you're involved in a high-stakes sales conversation, do you do things out of the ordinary? Do you talk fast? Add extra details? Embellish the stories? Go off on tangents? Adding extra [...]

These common misconceptions can make a difference between sales success and epic sales failure.

Making sales and negotiating is based upon the same principles as playing a game of pool. Both require more strategy than you may realise.

By nature, women tend not to negotiate. Read on to learn about why and also what you can do to secure a pay rise.

So many of us avoid difficult or confronting conversations. Here's what can happen if you continue down that path.

Do customers ever challenge you on price or do they shop you around? What if I told you, you don't ever have to discount?...

Entering into a high-stake conversation is risky if you aren't planned and prepared. Learn how to strategise your conversations to ensure the right outcome.

Getting your way can be difficult. Here are 3 steps on how to negotiate a difficult conversation with someone.

I recently coached someone who was in a predicament at work. Here's how it panned out after applying some negotiation strategies.

We do it at work, and with our partners too. Someone points out something we haven’t done so great and most often our first reaction is that we get defensive. Is it the delivery or is it that we [...]