WORKSHOPS

“As an international keynote speaker myself, I have had the privilege of witnessing some incredible presenters around the world, and Julia holds her own with the best of them.”

WORKSHOPS

You won’t find a more skilled, more genuine or more practical sales and negotiation expert than Julia Ewert.

Julia’s unique point of difference as a trainer and facilitator is that 100% of techniques and skills she will transfer to your team are tested for success by her. So you can have the confidence in knowing that her strategies actually work.

Julia is available to deliver either her signature workshops or other workshop topics in any of the following formats:

  • “Lunch and learn” (~45 minutes)
  • Half day
  • Full day
  • Conference break-out sessions

I have the ability help people overcome complex and emotionally-charged situations such as delivering confronting feedback or dealing with disgruntled customers.

My trademarked negotiation framework Bold Conversations ™ will supercharge the way your teams communicate with each other, boosting employee engagement, productivity and trust.

“I have been in sales for over 21 years and have attended over 30 different sales courses.
This is by far the best”

CRUCIAL QUESTIONS

Hands-down Julia’s most popular course across several industries

Enhance how you engage with your customer.

Are your salespeople competent in asking the right questions so they know exactly how to get the customer’s business?

This course solves the problem of: Salespeople asking the wrong questions, or too many questions without knowing what they are ultimately trying to find out about the customer.

This session teaches how to shift the focus away from the salesperson and towards the customer so they are given the space to tell you exactly what they are seeking to achieve through your product or service.

This course will teach the most crucial and only questions you’ll ever need to ask a customer, as well as the commonly asked questions that serve no purpose at all.

During the course, attendees will participate in an extremely fun activity which will solidify how they ask questions for the rest of their lives! There are organisations who hire Julia specifically as a result of hearing about this activity.

TURNING A “NO” INTO A “YES”   

Objection handling

Immediately increase the number of sales you actually close.

Are your salespeople proficient in handling such objections as “I’ll think about it”, “you’re too expensive”, “the market isn’t right to purchase” or competitor comparisons?

This course solves the problem of: Salespeople not knowing how to convert a customer after they provide an objection or cease contact with your salesperson.

I’ll think about it”. This ‘non-decision’ is the most common (and most frustrating) phrase used by customers who don’t commit to buy.

This course will empower your sales team to be excited when they next hear someone object. They will be equipped with the techniques necessary to move someone out of the ‘non-decision’ zone and into the zone of decision making.

A recent client of Julia’s went from making no sales over the previous month, to closing 4 sales in the week following this session as a result of learning how to overcome objections related to competitor activities.

Be precise in your communication and reap the benefits of enhanced team performance and off-the-scale trust.

Are your managers and leaders highly proficient in tackling delicate conversations relating to performance feedback, customer complaints, team dynamics, conflict and confrontation?

As a “conversational strategist”, Julia speaks, trains and writes about using her Bold Conversations™ framework to navigate and strategise high-stake matters.

This course solves the problem of not knowing how to approach or conduct conversations that may be uncomfortable or confronting in nature. These conversations, which are often necessary, are often avoided, or handled improperly, resulting in misaligned communication, dysfunctional team dynamics, poor employee engagement, low productivity, lost trust and poor relationships.

It also increases confidence in conducting high-stake conversations face to face, rather than over email.

This course teaches participants how to plan, approach and conduct these necessary Bold Conversations face-to-face, whilst being respectful towards the recipient and maintaining focus on delivering the right outcome for both parties.

High-level content:

  • Why face-to-face is better than email
  • Identifying core issues to confront
  • Asking the right questions
  • Body language and other non-verbal communication
  • Cost and impact related to poor handling (or avoidance) of high-stake matters
  • Maintaining composure in delivering and receiving confronting messages
  • Role-play/practise of techniques taught
  • Scripting conversations
  • How emotion plays a part in conversation

This course is ideal for: All line managers, team leaders, heads of department, HR personnel or anyone tasked with people and/or performance management.

OTHER TOPICS JULIA CAN WORK WITH YOUR TEAM ON
  • ASKING FOR THE BUYING DECISION – Getting people to commit to purchase
  • COLD CALLING – Getting customers to want to speak with you
  • CONDUCTING CLIENT MEETINGS – A simple, never-fail framework to use
  • CREATIVE FOLLOW UP – What happens after the prospect (or customer) leaves?
  • CUSTOMER PROSPECTING – How to find and engage new customers
  • CUSTOMER RETENTION – Simple ways to never lose a customer
  • EYES FRONT AND CENTRE – How to ensure your customer is only focussed on you (and not your competitor)
  • MAGICAL INTERACTIONS – Creating magical experiences for the customer
  • NETWORKING SKILLS – What to say and how to maximise your impact at company and social events
  • SALES ‘STYLES’ – The most effective style that wins the most sales
  • SETTING UP THE SALES PROCESS – Structure to help the customer to buy from you

“Julia facilitates with emotion, impact and humour. She is masterful at sharing stories that highlight important issues relating to the choices we have in how we live our lives. Her down to earth and engaging nature make her incredibly relatable to all. Her authenticity is infectious. As an international keynote speaker myself, I have had the privilege of witnessing some incredible presenters around the world, and Julia holds her own with the best of them.”
Rabia Siddique
International Keynote Speaker
“I will always remember being in the audience when Julia facilitated training to a large group of us. She is not only funny, but her unique ability to connect with the audience, combined with her engaging content is exceptional. She had us all talking about her techniques for days afterwards and I have since compared all other sales training and presentations I attend to hers! She’s amazing!”
Victorian Sales Manager
Property Development
"We’re glad we found Julia! Our training with Julia was invaluable. The content was excellent and delivered in a creatively engaging way which was thoroughly enjoyed by the entire team. We are looking forward to more sessions with Julia."
National Sales Manager
ASX listed, Property Development Company
"We had the pleasure of having Julia at the 2019 CISA National Conference for the session "Women in Leadership". With years of expertise in building leaders, Julia addressed the audience with her knowledge, authenticity, and thought-provoking ideas. We strongly recommend Julia for anyone who wants a speaker that initiates "bold conversations".
TEDx Speaker
"Julia’s training is useful, practical and strategic and it helps me a lot in my day to day working environment in the sales domain. Her techniques negotiating objections and closing the sale have helped so much. I highly recommend having Julia’s training if you can!"
Property Development Specialist
“Our Partner group really enjoyed our training with Julia and learning how we can better interact with our clients to understand their needs and how we can best service them as a business. Julia was so knowledgeable, engaging and passionate in her presentation and we thoroughly enjoyed the interactive format of the day.”
CFO
Accounting Services Industry
"I absolutely loved Julia’s training session. I was engaged from the beginning until the end. Sitting In an 8 hour training session and be that engaged is amazing. She is very captivating, informative and well prepared with content rich in personal development that you can actually use in your daily interactions with clients and see results immediately.

I have been in Sales for over 21 years and have participated in over 30 different sales training courses. This is by far the best if have attended.

Julia will allow her audience to watch her apply her techniques then discuss and critique together. In all other training courses, the trainer will request the audience to role play and then the trainer will critique. Julia provides genuine solutions.

I have already started to see true results that add value and impact to my current work environment."
Property Development Executive

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